| TID | 2017 ( s2017 ) |
| QuickLink | http://www.stone-ware.com/swql.jsp?kb=s2017 |
| Category | eDirectory |
| Summary | Prep eDirectory |
| Details | What do I have to do to prep edirectory to install webNetwork ? |
| Resolution | The first thing to do is to make sure you have an admin account that has the proper rights. If possible, use the real tree admin account to do the initial install and once working, create another admin equivelent account and then configure webnetwork to use that account. This ensures that your initial install goes smooth. Many times customers will create an admin for webnetwork but do not assign the proper rights and can't figure out why the install won't work. The other option is to go to your REAL admin account and go to the security equals tab and add your special admin account. This will make the special admin account look just like the REAL admin account. Next is to verify ldap conectivity to your edir ldap server using your admin username / pass. Use a ldap tool like LdapBrowser, jXplorer, both are available from the stoneware download section. Verify if your ldap server requires SSL. Next make sure that the ldap server you selected has an index for the mail attribute. There are various versions of edir ldap that have a problem doing a search with an OR if the attributes being searched do not have an index. A sign that you need an index is when you are installing webnetwork and get to Wizard #2 which asks you to login as the admin to create the directory objects. If it just sits there and act like it is stuck, then you may be missing an index. Since webNetwork does a lot of searching based on ObjectClass, you may also want to make an index for ObjectClass. Please also verify your Ldap Server Object assigned to that server. Refer to this url for the information to look for. http://www.stone-ware.com/swql.jsp?kb=s2019 |
